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Hello Hitchin!

Flip Hosted Business - New Features

Goodbye and thanks Welwyn: Hello Hitchin!!

We have uprooted the main office and moved it to Bridge Street in Hitchin, if you're passing pop in and say hello; we might even give you a tea or coffee!

Posted: June 17, 2015, 9:18 am

4 New Features

Flip Hosted Business - New Features

Exciting news, testing is over and new features released, we have 4 this quarter, they are Integrator, Integrator with CRM, Desktop Softphone & Android Smartphone Client.


Integrator is a powerful piece of software that all allows a user to control their Flip HB service from a desktop without having to log in to their Flip HB portal or navigate through phone menus.

In addition, the software integrates with a users Outlook, making contacts easily accessible and dialable from Outlook and the desktop. Accessing key features and settings becomes very quick and easy and finding and dialing contacts very fast, both of which help users to work more efficiently and be more productive./

Telephony presence (with Click to Dial) is also provided for up to 20 work colleagues, definable by each individual user. Furthermore, those businesses that use Microsoft Lync, will enjoy the benefits provided by the integration of Flip HBs phone status with a users Lync status (on a call or DND).

Integrator CRM

Integrator CRM provides the full functionality and associated benefits of Integrator, as well as providing integration with 20 of the top CRM systems in the UK market today. The additional CRM functionality provides screen popping and Click to Dial from the chosen CRM and integrates it with the Desktop Address Book with Click to Dial.

Desktop Softphone

This desktop client allows users to make and receive calls from a PC (using an appropriate headset), as well as quickly accessing key settings for their Flip HB service. This is an ideal bolt-on for users who often work remotely; work from different locations where it is not practical to install a handset or who are regularly on the move with access to WiFi (e.g. in hotels). In addition to the above, the softphone also provides presence and instant messaging between users who also have a softphone (or smartphone app).

Android Smartphone Client

The Android Smartphone app enables a user to make and receive calls on a mobile device, as well providing access to key settings for their service. It provides all the same functionality as the desktop client above, with the exception of Click to Dial and Group Chat. This is an ideal bolt-on for users who often work remotely or who are regularly on the move with access to WiFi (e.g. in hotels).

You can view all the features here:

Posted: July 14, 2014, 1:58 pm

New Phones

Flip Hosted Business - New Phones

The Polycom VVX310, VVX 410 and VVX 500 were released for Flip HB. All three models offer an easy-to-use interface, HD voice and are fully customisable and expandable. The VVX 410 and VVX 500 feature a colour screen, while all models have a Gigabit compatible Ethernet port.

More recently, we have seen the Cisco DECT handsets launched. With 300m outdoor and 50m indoor range, this increases the scenarios in which Flip HB can be used.

Posted: July 1, 2014, 12:20 pm

Flip Hosted Business

Flip Hosted Business

We have now launched a new Business grade Hosted Phone platform.

It has great phones, features and FREE calls. Contact our sales department on 0203 056 5060 for more info...

Posted: May 11, 2014, 12:20 pm

Lights, Camera, Action!

Flip interview

Flip Connect's Directors were invited by Cisco to film an interview, and give feedback and thoughts as a well respected Cisco partner.

Stay tuned for the full video!

Posted: March 11, 2013, 10:48 am

New Hosted Phones

Introducing the new phones compatible with our hosted platform:

Cisco SPA-502G & Cisco SPA-504GSPA-504G

Posted: March 11, 2013, 10:16 am

Contact Details

  • Hitchin Office:
    +44 (0) 1462 417 100
  • London Office:
    +44 (0) 20 3056 5065
  • email:

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