Whether you are looking to change your existing phone system or simply want an audit on it to make sure you are getting the most out of it, Flip Connect can help. We have over 30 years of experience in the telecoms industry and are well placed to help out in any area. We offer consultancy services in order to help you make sure you make the right choices for your business. Alternatively, if you are a telecoms provider yourself and have a large deal that you need extra help with then we can also help with that as well.

Flip Connect can offer an audit of your current system and then based on this we can recommend a solution that will best meet your needs. If this means installing a new system then we can make a recommendation and then carry out the installation. If you existing system does not need to be changed then we can make recommendations on how the current system can be improved.

The modern day business will be using various systems to manage their customers and orders. This means that most business will use a telecoms system, a CRM system and a separate IT system. The problem being that none of them are integrated to work with each other. At Flip Connect we can develop in house solutions for this in order to help your systems integrate making your office life easier. We have developed an in-house API that we can use to integrate your phone system with your CRM system. This will allow you to benefit from features such as screen popping which will bring up customers details when they call in or you can click to dial out to customers from within your CRM. Everything is done in-house and if you have a specific need let us know and we will see what we can do.