Converged Voice and Data services

Increased bandwidth and performance with reduced costs.

For businesses that rely on IP-voice services for their communications, ensuring quality data connectivity is essential. Our data services are fully integrated with our market leading and award-winning IP voice products, giving you access to a purpose-built combined voice and data network. You’ll benefit from a single, robust SLA from a single provider and with full visibility and control over both the voice and data services, we can resolve any issues and make changes to your network quickly and accurately.

By choosing a data service from Flip, we become the single point of contact for both your data and IP voice (including porting). This converged approach not only reduces complexity in the solution design and implementation, but also makes us easier to do business with by removing the need for you to manage different upstream suppliers for voice and data.

At the heart of our Converged Broadband and Converged Ethernet products is an affordable solution that enables you to consolidate and converge your data and voice networks into one, giving your business a number of distinct advantages:

Voice and data convergence

Converged Broadband and Ethernet provides the ideal platform for migrating to IP telephony and opening up the numerous benefits that IP telephony brings.

Lower Costs

Reduce supplier and network management costs by getting rid of legacy voice infrastructure.

Increased Bandwidth

Access to increased bandwidth and performance will help your business move into the cloud.

Single Supplier

Purchasing an end-to-end service from a single, trusted supplier means you have greater control and problems are fixed more quickly.

How does Flip ensure quality?

More than 99% of our customers have remained with us after the first year of service. This retention rate is one of the highest in the marketplace, thanks to our excellent customer service.

Satisfaction is our priority.

To maintain and enhance our standards, we have an ongoing programme to measure satisfaction:

  • We interview a randomly-selected sub-set of around 100 customers every quarter. We ask them how we are solving their telecoms and data solutions challenges. This provides us with our NPS (Net Promoter Score) which is an independent survey based on how likely you would be to recommend us to other businesses.
  • We use visual management tools to provide real-time account status for all our staff to make sure that we’re always on track with your account.
  • We carry out our own quality-of-service audits, checking key performance indicators (KPIs) for ordering, speed of service restoration/fault repair and billing accuracy.

Are you eligible for the Gigabit Voucher Scheme?

The Government’s Gigabit Voucher Scheme is back! As a registered supplier, we’re offering eligible businesses Broadband and Ethernet packages which offer up to £2,500 towards the costs of upgrading their connectivity.

Apply Now!

Case Study

Cohort is an independent consultancy with a first-class reputation for providing a wide range of technical support, consultancy and managed services to a diverse customer base. Cohort's principal client has been and remains the UK MOD and its agencies. Other customers include NATO, EDA, UK government departments and major UK and international industrial players.

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Why migrating to an alternative provider could be the answer...

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Fibre Ethernet
£0.00 installation charge
(depending contract length and survey)

Great For
internet connections
Heavy Users

This service is delivered using end-to-end fibre optic connections and provides dedicated, secure, uncontended business-class connections for all voice and data traffic. Ideal for organisations wishing to converge voice and data on a single connection:

  • Helps reduce the cost of private networking while improving the quality of service support

  • Options for services over either 100Mbps or 1Gbps circuits

  • Symmetric speeds from < 10Mbps to 1Gbps

  • Scalability and flexibility that you can’t get from legacy services

  • Robust, end-to-end SLAs that include 24/7 UK-based support with 6 clock hour fix time SLA

  • A single, accountable supplier

Great for Highly-reliable, secure and fast data connectivity
EFM (Ethernet First Mile)
installation charge
Per connection

Great For
Heavy Users
Expanding Companies

Our EFM service is a converged internet and voice solution delivered over aggregated copper pairs with dedicated and symmetrical speeds of up to 35Mbps:

  • A lower cost option to Fibre Ethernet

  • Symmetric speeds of up to 35Mbps

  • Much faster delivery times than Fibre Ethernet

  • No compromise on quality or service levels

  • An eight clock hour* break fix time

  • 24/7 monitoring with UK-based helpdesk

Fastest available business broadband.
FTTC / FTTP Ethernet
installation charge
Per connection

Great For
heavy users
call traffic

This service is delivered using Fibre To The Cabinet (FTTC / FTTP) technology and provides:

  • Fast, reliable access at a lower cost level than EFM

  • Symmetric speeds of up to 20Mbps with the option to purchase up to 80Mbps downstream

  • Faster delivery lead times than both Fibre Ethernet and EFM

  • An eight clock hour break fix time

  • 24/7 monitoring with UK-based support

For small businesses that cannot afford any breaks communications.


Why Us?

Bill Analysis
If you click Get Quote above, you can upload a copy of your existing bill, we will then perform a full, free cost analysis on your bill and show the savings you will make before the line are transfered to us.
We have a price promise guarantee so if you find cheaper pricing elsewhere simply let us know WE WILL BEAT IT!
Whether you are using Broadband for your office or for homeworking, the combination of our product choice and our highly-skilled UK-based support teams makes our Broadband services a must-have.

Mobile Solutions

With no allegiance to any particular carrier but access to unbeatable business package, we are ideally placed to offer superb mobile solution with first class support.

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Inbound is a feature-rich telephone service with online access to a full range of call routing, monitoring and management tools to empower business and drive customer service.

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Cloud Phone Systems

Complete business communications services that provide an extensive range of fixed and mobile telephony capabilities via easy-to-use web portals.

Find out more

Use our Quick Quote Tool below to help us find the best solution for your business. Once we have received your enquiry one of our telecom consultants will contact you within 2 working hours.
Which service are you looking for?

What type of phone lines does your business currently have?

How many lines do you currently have?

Are you looking for a new phone system?

How many Employees in your business?

How reliant is your business on internet access?

Rate your businesses daily internet usage (include any hosted services as internet usage)?

Do you require a dedicated non-contended broadband connection?

Do you currently have a phone system or plan on installing one in the future?

How many mobiles do you require?

Are you interested in integrating your mobile phones with your office systems?

Do you have a specific network that you prefer?

How many phones do you require?

How many lines do you require?

Do you have more then one office or remote workers?

Which additional features would you like?

Contact Details

Please provide your contact details below and one of our telecom consultants will contact you with a personalised quotation within a few hours.

Lauren Patterson, Cohort PLC