Do you work the same way you did 10 years ago?
Think about how the way you work has evolved. Chances are it’s no longer 9 to 5. And it’s not all in one office. Work today requires collaboration and involves teams spread across time zones. Harvard Business Review surveyed business leaders worldwide about how collaboration is changing within their organizations.
Consolidate your communications infrastructure and enable your people and teams to communicate simply with a unified communication solution featuring IP telephony, high definition video, unified messaging, instant messaging and presence, plus much more.
Transform your workspaces. Attract and retain the best talent wherever it may be located and enable your people to be productive wherever they are by giving them the tools to succeed. Unified CM has extensive features to support mobile and remote workers.
Local and global
Regional, family-run business, or global mega-brand? Choose a solution that scales as your organization’s needs change. Cisco Unified Communications Manager supports the needs of small and midsize businesses through to the largest enterprises with up to 80,000 users.
Open and interoperable
With broad support for industry standards, a wide range of gateways, and a broad ecosystem of third-party integrations and solutions plus partners, you can achieve rich collaboration with anyone, anywhere and embed collaboration in your line-of business applications.
Secure and compliant
Support for the latest authentication, encryption, and communication protocols, and compliance with key industry certifications, secures data and communications globally for customers including those in financial services, manufacturing, healthcare, retail and government.
A New Way to Communicate
Cisco Unified Communications provides your employees with a more personal, timely way of communicating. It helps you streamline your most important business processes, enabling you to achieve unprecedented levels of collaboration, customer responsiveness, mobility, and security. More than just a telephony solution, Cisco Unified Communications is a strategic investment
that brings together voice, data, video, security, and mobility into a single, smart solution that works with the tools and processes you already have, to make your organization more agile and competitive—and improve your profitability.
For Information Technology
Cisco Unified Communications helps your IT staff take charge of their communications environment with simple, intuitive network management tools for telephony, routing, switching, and security. An intuitive browser-based system administration interface dramatically simplifies installation, support, and ongoing management of your unified network, ultimately lowering your total cost of ownership.
Leasing and Financing
When it comes to financing technology purchases, many companies enjoy the flexibility of leasing and being able to control spending and preserve their working capital. Cisco Capital offers a wide range of financing services designed specifically for the needs of small and medium-sized businesses. You can even “wrap” your existing phone system lease into your Cisco Unified Communications Solution, helping you conveniently replace your outdated PBX system. With straightforward, flexible leasing options, competitive rates, and fast credit processing, Cisco Capital can help any business acquire the solution it needs to both be successful now and accommodate new business needs in the future.
More than 99% of our customers have remained with us after the first year of service. This retention rate is one of the highest in the marketplace, thanks to our excellent customer service.
Satisfaction is our priority.
To maintain and enhance our standards, we have an ongoing programme to measure satisfaction:
- We interview a randomly-selected sub-set of around 100 customers every quarter. We ask them how we are solving their telecoms and data solutions challenges. This provides us with our NPS (Net Promoter Score) which is an independent survey based on how likely you would be to recommend us to other businesses.
- We use visual management tools to provide real-time account status for all our staff to make sure that we’re always on track with your account.
- We carry out our own quality-of-service audits, checking key performance indicators (KPIs) for ordering, speed of service restoration/fault repair and billing accuracy.