Phone systems for Health Care Industry

Transform healthcare through new technology

The healthcare industry is becoming increasingly complex, with providers being asked to deliver quality care, ensure patient safety and improve operations at a time when budgets are under pressure. To meet these challenges, healthcare organisations, including hospitals, laboratories and pharmacies, require integrated, patient-centric solutions to improve business processes and overcome key challenges.

Getting more for less

With large telecoms and IT infrastructures there is almost always spend that is simply not required or is being heavily underutilised. We’ll audit all your communications services, identify what’s not required and provide immediate cost savings.

Service consolidation

Manage the shift to shared services or consolidation of services – our cloud communications solutions can assist any health organisation in consolidating their infrastructure, whether it’s merging numbering plans or transitioning from legacy technology such as ISDN to SIP trunks.

Flexible working

We offer a number of solutions that can help staff to work at any site at any time, such as a one number follow me solution, a range of mobile solutions, hosted telephony, wireless and SIP Trunking.

Technology consultation

Is there a better way of doing things? Our specialists work with health bodies regularly and can provide insight into what others in the sector are doing and how they have helped increase efficiencies.

How does Flip ensure quality?

More than 99% of our customers have remained with us after the first year of service. This retention rate is one of the highest in the marketplace, thanks to our excellent customer service.

Satisfaction is our priority.

To maintain and enhance our standards, we have an ongoing programme to measure satisfaction:

  • We interview a randomly-selected sub-set of around 100 customers every quarter. We ask them how we are solving their telecoms and data solutions challenges. This provides us with our NPS (Net Promoter Score) which is an independent survey based on how likely you would be to recommend us to other businesses.
  • We use visual management tools to provide real-time account status for all our staff to make sure that we’re always on track with your account.
  • We carry out our own quality-of-service audits, checking key performance indicators (KPIs) for ordering, speed of service restoration/fault repair and billing accuracy.

Overcoming telephony challenges in Healthcare

How your organisation could benefit from a medical-grade network

Download our eGuide

The Public Sector Guide to Cloud PBX

Find out how public sector organisations can reduce costs, improve resilience and gain telecoms support from an approved supplier.

Download our eGuide

Use our Quick Quote Tool below to help us find the best solution for your business. Once we have received your enquiry one of our telecom consultants will contact you within 2 working hours.
Which service are you looking for?

What type of phone lines does your business currently have?

How many lines do you currently have?

Are you looking for a new phone system?

How many Employees in your business?

How reliant is your business on internet access?

Rate your businesses daily internet usage (include any hosted services as internet usage)?

Do you require a dedicated non-contended broadband connection?

Do you currently have a phone system or plan on installing one in the future?

How many mobiles do you require?

Are you interested in integrating your mobile phones with your office systems?

Do you have a specific network that you prefer?

How many phones do you require?

How many lines do you require?

Do you have more then one office or remote workers?

Which additional features would you like?

Contact Details

Please provide your contact details below and one of our telecom consultants will contact you with a personalised quotation within a few hours.

Kate Ash, HLS