3CX Phone System

Office Without Limits - Make calls anywhere using Android & iOS apps

What is 3CX?

3CX is a modern, future proof, intuitive unified communications solution that can help take your business to the next level, helping to improve collaboration, boost productivity, increase mobility and enhance the customer experience. Users have instant access to communication tools such as presence, CRM integration, live messaging, web conferencing, fax & voicemail to email and more.

3CX is a flexible, scalable, and feature-rich centralised cloud-based system with a full range of UC features integrated into the phone system, users can connect and collaborate through a variety of methods all under one platform. Including enterprise calling features such as queues, ring groups, contact centre modules, advanced reporting tools and CRM integration with Office 365, Teams, Salesforce and Hubspot out of the box. Management and maintenance of your phone system is effortless, making it a great choice for modern businesses of any size.

3CX Video Conferencing with Yealink Deskphone

Unified Communications Made Easy

3CX unified comms

3CX includes a full suite of unified communications features without the need for additional downloads, add-ons, or purchases. Integrated, WebRTC-based video conferencing via an open-standards browser or through the iOS/Android clients allows for face-to-face meetings to take place wherever you are.

Productivity boosting features such as presence, corporate chat, whiteboard, screensharing and more allow for employees to collaborate better and work more efficiently.

Presence, Fax & Voice Mail to email, web conferencing and instant messaging are child’s play for 3CX.

With the integrated 3CX softphone and smartphone clients, users automatically get access to advanced unified communications features – without needing to learn separate software – features that are normally charged extra by other PBX vendors.

CRM Integration

3CX supports a large number of CRMs out of the box.

Know exactly who is calling before you pick up the phone: integrate your CRM software or helpdesk system with 3CX. Have the customer record open and ready, and see when they called last, who they spoke to and what it was about. Save your agents time and IMPRESS your clients with customer service records that make handling issues more efficient. You will have happier customers and happier agents, as they are able to handle more calls and make more sales!  Learn More >>

3CX CRM Integration

Live Chat

3CX unified comms

Statistics show more than half of all customers prefer to chat with someone in real-time! Installing a live chat solution on your website will not only improve customer satisfaction, it will also increase your lead conversions. But what if a query becomes too hard to handle over chat? Enter 3CX Live Chat.

By integrating live chat with our phone system, website visitors can chat with agents in real time, and can switch to a live call or video call in a single click – with no dialling of phone numbers. That same agent can answer immediately from their 3CX Web Client, Windows Desktop App or mobile app.

How’s that for customer service? What’s more you get to keep all your communication on one platform, including chats coming through your business Facebook page and business SMS. Watch conversion rates and customer satisfaction skyrocket. Save on admin time, and monthly software subscriptions!  Learn More >>

MS 365 & Teams

Does your company use Microsoft 365? Then 3CX is the ideal phone system for you as you can easily connect 3CX to Microsoft 365 and get the best of both worlds! Users can work seamlessly across both apps, managing contacts and streamlining tasks to increase efficiency and delight customers. The simple integration can be completed in minutes and takes the pressure off administrators.

Enhances productivity and makes tedious tasks more bearable while SSO authentication allows your Microsoft 365 users to login in a single click. No more searching for lost passwords! You can even launch calls directly from the Microsoft 365 interface with the 3CX Windows Desktop App and Click2Call functionality. Employees can work from the Microsoft 365 interface and apps and never miss an important call or message! Happy administrators, happy agents, happy customers!   Learn More >>

3CX CRM Integration

Detailed Call Reporting

3CX CRM Integration

In depth call reporting is essential for gaining real-time insights into your contact centre performance and customer needs. How long do your agents spend on a phone call? What’s the number of calls they make and receive? What is the overall performance of your queues? Which agent is under performing or burning out?

SLA statistics, unanswered calls, abandoned calls – the list goes on.

With 3CX’s advanced Call Reporting feature, you can utilize reports to make informed decisions about your business, restructure your call centre, optimize agent productivity and increase customer satisfaction.   
Learn More >>

Call Recording

Want to record all your calls? Just log into your online dashboard and set the call recording feature to “Record all calls.” Want to record some calls and not others? Simple. Choose “on-demand recording.” The recording feature can also be turned off if needed. You can record from all devices, deskphone, mobile app or desktop - it’s as flexible as you need it to be!   Learn More >>

3CX CRM Integration

Product Brochure:
3CX Hosted Phone System

3CX delivers a complete Unified Communications solution which can be integrated with other applications such as Salesforce, Google Contacts, Office 365 and more. By relying on the SIP Standard, 3CX along with its technology partners, delivers a future proof, best of breed Unified Communications system.

Download the Brochure

3CX: The Future of Communications Today

3CX will satisfy your day-to-day communications needs. From receiving calls while out of the office, to boosting agent productivity, face-to-face meetings and much more. This video shows you some major features and benefits of 3CX and just how easy they are to use.

  • New 3CX Business
    Phone Systems
  • Flip is your one stop shop for new phone systems. Whether you’re looking for your first small business phone system or a national rollout deploying the latest VoIP technology we have the expertise to make it simple, on time and on budget.
  • Free 3CX quotation
  • Huge range of handsets
  • 1000's of satisfied 3CX customers
  • See How 3CX Can Help.
    Call Us Today On 0800 069 68 68.
  • Quote Me
  • Used 3CX
    Phone Systems
  • Used phone systems are a smart choice for customers that don’t need a lot of features and want to keep it simple and affordable. However, before you buy a used phone solution you really need to know if new technology can actually save you money.
  • Fully 3CX guaranteed
  • Fast 3CX install
  • Professionally 3CX install
  • See How We Can Help.
    Call Us Today On 0800 069 68 68.
  • Quote Me
  • 3CX Phone System
    Service & Support
  • With our own qualified fleet of experience technicians - we come to you. If you're just after friendly advice, or want to book an on site technician we're here to help. Just give us a call, or enter your post code below to see how we can service your suburb.
  • 3CX Tech support on a huge range
  • Free 3CX quotation
  • Experienced 3CX technicians
  • See How We Can Help.
    Call Us Today On 0800 069 68 68.
  • Quote Me

Mobile Solutions

With no allegiance to any particular carrier but access to unbeatable business package, we are ideally placed to offer superb mobile solution with first class support.

Find out more


Inbound is a feature-rich telephone service with online access to a full range of call routing, monitoring and management tools to empower business and drive customer service.

Find out more

Cloud Phone Systems

Complete business communications services that provide an extensive range of fixed and mobile telephony capabilities via easy-to-use web portals.

Find out more

Use our Quick Quote Tool below to help us find the best solution for your business. Once we have received your enquiry one of our telecom consultants will contact you within 2 working hours.
Which service are you looking for?

What type of phone lines does your business currently have?

How many lines do you currently have?

Are you looking for a new phone system?

How many Employees in your business?

How reliant is your business on internet access?

Rate your businesses daily internet usage (include any hosted services as internet usage)?

Do you require a dedicated non-contended broadband connection?

Do you currently have a phone system or plan on installing one in the future?

How many mobiles do you require?

Are you interested in integrating your mobile phones with your office systems?

Do you have a specific network that you prefer?

How many phones do you require?

How many lines do you require?

Do you have more then one office or remote workers?

Which additional features would you like?

Contact Details

Please provide your contact details below and one of our telecom consultants will contact you with a personalised quotation within a few hours.

Alison Brooker, T. Brooker And Sons