MANAGE FACEBOOK MESSAGES

With 3CX Live Chat

What is it?

You know that feature on your Facebook business page - “usually responds in …”? When that says something like “3 days”, having a Facebook page can hurt your business more than it helps. With 3CX Facebook and live chat integration you can save time, increase customer satisfaction and boost conversions.

Connecting with your customers is easy; messages are delivered immediately to the web client and smartphone apps, so agents can answer, transfer and resolve customer queries from the same platform they use for all other communication.


3CX's Facebook integration means that there's no need to give multiple agents access to your all important Facebook page. Simply complete the integration with your Facebook account, assign incoming chats to a specific queue, and your agents will be able to respond as they would a live chat. Without ever opening the Facebook app or being granted admin permissions.

Answer Facebook company messages directly from 3CX

Messages, calls, videos in one solution

Assign Facebook messages automatically to a group

3CX: The Future of Communications Today

3CX will satisfy your day-to-day communications needs. From receiving calls while out of the office, to boosting agent productivity, face-to-face meetings and much more. This video shows you some major features and benefits of 3CX and just how easy they are to use.


  • New 3CX Business
    Phone Systems
  • Flip is your one stop shop for new phone systems. Whether you’re looking for your first small business phone system or a national rollout deploying the latest VoIP technology we have the expertise to make it simple, on time and on budget.
  • Free 3CX quotation
  • Huge range of handsets
  • 1000's of satisfied 3CX customers
  • See How 3CX Can Help.
    Call Us Today On 0800 069 68 68.
  • Quote Me
  • Used 3CX
    Phone Systems
  • Used phone systems are a smart choice for customers that don’t need a lot of features and want to keep it simple and affordable. However, before you buy a used phone solution you really need to know if new technology can actually save you money.
  • Fully 3CX guaranteed
  • Fast 3CX install
  • Professionally 3CX install
  • See How We Can Help.
    Call Us Today On 0800 069 68 68.
  • Quote Me
  • 3CX Phone System
    Service & Support
  • With our own qualified fleet of experience technicians - we come to you. If you're just after friendly advice, or want to book an on site technician we're here to help. Just give us a call, or enter your post code below to see how we can service your suburb.
  • 3CX Tech support on a huge range
  • Free 3CX quotation
  • Experienced 3CX technicians
  • See How We Can Help.
    Call Us Today On 0800 069 68 68.
  • Quote Me

Mobile Solutions

With no allegiance to any particular carrier but access to unbeatable business package, we are ideally placed to offer superb mobile solution with first class support.

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Inbound

Inbound is a feature-rich telephone service with online access to a full range of call routing, monitoring and management tools to empower business and drive customer service.

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Cloud Phone Systems

Complete business communications services that provide an extensive range of fixed and mobile telephony capabilities via easy-to-use web portals.

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Use our Quick Quote Tool below to help us find the best solution for your business. Once we have received your enquiry one of our telecom consultants will contact you within 2 working hours.
Which service are you looking for?

What type of phone lines does your business currently have?

How many lines do you currently have?

Are you looking for a new phone system?

How many Employees in your business?

How reliant is your business on internet access?

Rate your businesses daily internet usage (include any hosted services as internet usage)?

Do you require a dedicated non-contended broadband connection?

Do you currently have a phone system or plan on installing one in the future?

How many mobiles do you require?

Are you interested in integrating your mobile phones with your office systems?

Do you have a specific network that you prefer?

How many phones do you require?

How many lines do you require?

Do you have more then one office or remote workers?

Which additional features would you like?

Contact Details

Please provide your contact details below and one of our telecom consultants will contact you with a personalised quotation within a few hours.





Alison Brooker, T. Brooker And Sons