A 3CX Security update from Flip Connect

We want to update you on recent security concerns related to the 3CX desktop app, which we offer as part of our telecom services. As a company, we take data security and privacy extremely seriously and are taking swift action to address the issues that have recently arisen.

A 3CX Security update from Flip Connect

In response, 3CX has developed a comprehensive 7-step security action plan to enhance the security of its products.


The solutions 3CX plans to implement cover the following:

- Hardening multiple layers of network security

- Revamping Build Security

- An ongoing product security review with cyber security firm Mandiant

- Enhancing product security features

- Performing ongoing penetration testing

- Redefining the crisis management and security action plan

- The establishment of a new department for network operations and security


You can read the 3CX 7-Step security plan in further detail here.


In response to the recent 3CX desktop app complications, Flip Connect has taken measures to ensure that our customer data is well and truly secure.

Firstly, we have updated all of our systems to the latest version of the 3CX desktop app, which includes enhanced security features to prevent similar incidents from happening again. We have also implemented additional measures, such as more robust authentication protocols and encryption technologies, to further protect your data.

We are happy to provide guidance and resources to help customers safeguard their data should you feel the need for extra support.

Moving forward we plan to regularly communicate updates on any changes to our security measures.

We understand the trust that you have placed in us and want to assure you that we are committed to providing you with the highest level of security and privacy possible. We will continue to monitor the situation closely and take any necessary steps to maintain the security of your data.

If you have any questions or concerns, our support team is here to assist you. Please do not hesitate to contact us if you require any assistance.


Thank you for your continued trust and support.

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